Customer Service

Shipping & Delivery: Currently we only ship in Iceland and if you would like to ship the items abroad, please contact us and we will arrange it. Info (at) IcyDesign.com
Privacy & Security: All information about our clients are private and securily stored with us. We will not let anyone have any information about our clients.
Returns & Replacements: If the IcyDesign Volcano Rock breaks, you can return it and get a new one as long as you can provide information about when you bought the IcyDesign Volcano Rock. 2 year warranty on each piece, the shipping must be paid for buy the owner, not IcyDesign when replacing the Volcano Rock.
Ordering: Simply just add the item to the cart and follow the instructions, if you need help please contact us. Info (at) IcyDesign.com
Payment, Pricing & Promotions: We accept PayPal and Credit Cards.
Viewing Orders: You can view your order by login into your account and check the status of the order or contact us directly. Info (at) IcyDesign.com
Updating Account Information: You can update your account information by login in and changing what you need, if you have any trouble with the change please feel free to contact us. Info (at) IcyDesign.com